Refund policy
Returns & Refunds
Food Pencils are not returnable, refundable, or eligible for replacement.
We carefully inspect every pencil before it ships. Once an order leaves our hands, we have no control over how it's handled by the shipping carrier, and we're not responsible for pencils lost, left outside, or damaged in transit.
Please note that Food Pencils may soften in warmer weather.
If you have a question or concern about your order, feel free to reach out using our contact form within 30 days of your purchase date.